Privacy Policy

1. Introduction

PickScrapMan ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account
• Request a quote
• Schedule a pickup
• Contact us
• Subscribe to our newsletter

This may include:

• Name and contact information (email, phone, address)
• Company name and details
• Transaction history
• Communication preferences

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• Referring website

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and payments
• Communicate with you about your requests
• Send you relevant marketing communications (with consent)
• Comply with legal obligations
• Prevent fraud and enhance security

4. Legal Basis for Processing

We process your information based on:

• Contract: To fulfill our service obligations
• Legal Obligation: To comply with applicable laws
• Legitimate Interest: To improve our services and communicate with you
• Consent: For marketing communications (you can withdraw at any time)

5. Data Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist with our operations
• Legal and regulatory authorities when required
• Payment processors for transaction processing
• Business partners with your consent

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Secure server infrastructure
• Encryption of sensitive data
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

7. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods vary based on the type of data and applicable laws.

8. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (where applicable)
• Restriction: Limit how we use your data
• Data Portability: Receive your data in a machine-readable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at info@pickscrapman.com.

9. Cookies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or via email. Please review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@pickscrapman.com
Phone: +1 (210) 378-2861
Address: 98 anamai ngamcharoen road thakham Bang Khun Thian, Bankok 10150, Thailand

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).